How to use NPS to boost customer loyalty
Regularly gauging customer satisfaction levels is critical for any business looking to grow and keep its footing in the long run. Seen as a key… Read More »
Regularly gauging customer satisfaction levels is critical for any business looking to grow and keep its footing in the long run. Seen as a key… Read More »
âšī¸ At a Glance đ Calculation Formula: NPS = % Promoters (9-10) – % Detractors (0-6) đ¯ Result: Score between -100 and +100 (passives are… Read More »
Multiple Choice Questions: The Essentials in 30 Seconds Definition: A multiple choice question (MCQ) presents several predefined answers from which the respondent selects one or… Read More »
Understanding the aspirations, desires, and needs of your customers and prospects is an essential step for businesses looking to increase their revenue. This is where… Read More »
đ In Brief ChatGPT is transforming survey creation: gone are the hours spent formulating questions and structuring your surveys. Drag’n Survey natively integrates OpenAI’s AI… Read More »
Online questionnaires allow companies to easily conduct satisfaction surveys, carry out market research or even assess products on the Internet. They are mainly used to… Read More »
Online questionnaires play an important role for professionals, but also for individuals. They make it possible to collect reliable and quantified data, to improve decision-making,… Read More »
Online questionnaires are easy to implement. Their distribution is carried out on many channels and the monitoring of results is rather simplified. To develop these,… Read More »
Surveys are a great tool for all businesses. They can help you formulate future projects, collect feedback from customers and gauge the pulse of your… Read More »
Employees are often not the most talkative ones when it comes to giving feedback about their workplace. There is often a fear that saying something… Read More »