Crafting open-ended questions in an online survey is a delicate art. It’s easy to fall into certain traps that can compromise the quality of the… Read More »
Online quizzes and polls have become essential tools for assessing knowledge, encouraging participation, and energizing training courses or events. With so many solutions available in… Read More »
The 11 Best Tools for Creating an Online Survey in 2026 Drag’n Survey – Intuitive drag-and-drop interface, aesthetic templates, GDPR compliance SurveySparrow – Advanced customization,… Read More »
If you plan to run surveys that will spark student engagement and get higher response rates, it helps to start with a template. That’s why… Read More »
Customer satisfaction has become more than ever a priority for the commercial development of all businesses. The power of word-of-mouth and the multitude of channels… Read More »
What is CSAT (Customer Satisfaction Score)? CSAT is a customer satisfaction indicator expressed as a percentage, obtained by asking a simple question after an interaction:… Read More »
The customer attrition rate is a key indicator of a company’s health and performance. It measures the percentage of customers lost over a given period.… Read More »
📊 Qualitative Research: Key Essentials in 30 Seconds Definition: A research method that analyzes the “why” behind behaviors through descriptive data (testimonies, opinions, verbatim) rather… Read More »
📊 What is Quantitative Research? (Definition) Quantitative research is a research method that measures and analyzes behaviors, opinions, or expectations on a large scale to… Read More »
Qualitative or Quantitative Research: Which One to Choose? Quick answer: Choose qualitative research to explore and gain in-depth understanding (interviews with 10-50 people), and quantitative… Read More »