If you plan to run surveys that will spark student engagement and get higher response rates, it helps to start with a template. That’s why… Read More »
Customer satisfaction has become more than ever a priority for the commercial development of all businesses. The power of word-of-mouth and the multitude of channels… Read More »
The Customer Satisfaction Score is one of the most widely used metrics by marketing teams to measure customer satisfaction. It allows real-time feedback to be… Read More »
The customer attrition rate is a key indicator of a company’s health and performance. It measures the percentage of customers lost over a given period.… Read More »
The qualitative research aims to collect non-numerical data. Its implementation meets a company’s need to have detailed and descriptive information available to understand the expectations,… Read More »
Quantitative research is usually implemented to conduct measurements with an audience. The goal is to obtain quantifiable data regarding for example an audience, the perception… Read More »
Conducting qualitative and quantitative research allows for obtaining detailed and far-reaching results. These are complementary methods that consist of gathering information on a specific area… Read More »
Online surveys have become an essential tool for companies wanting to collect accurate data on their customers and prospects. However, conducting international studies raises many… Read More »
Jotform is a very comprehensive online form and survey builder. However, this solution does not always meet the needs or budgets of all users. That’s… Read More »
Regularly gauging customer satisfaction levels is critical for any business looking to grow and keep its footing in the long run. Seen as a key… Read More »