5 Tips For Avoiding Creating Confusing Questions

5 Tips For Avoiding Creating Confusing Questions
Surveys are there to get useful information from respondents that you can use for business decisions. Anything that disrupts the usefulness of the poll immediately devalues the survey exercise and wastes your time and money. One disruption in polls that is very common is adding confusing questions.   >> Create your online poll with Drag’n Survey, click here   ...

6 Simple Ways To Learn More About Your Customers

6 Simple Ways To Learn More About Your Customers
Pleasing your customers is the best way to ensure you get repeat purchases. This can help your business’ bottom line as selling to existing customers is much more profitable than selling to new ones. However, if you want to generate that repeat business, you need to know what will excite and motivate your customers while ...

Understanding customer satisfaction

Understanding customer satisfaction
Measuring customer satisfaction implies to understand its criteria, the dissatisfaction and satisfaction relationship and the interactions with quality. This article brings brief answers to the question: What is customer satisfaction? >> Create your satisfaction survey with Drag’n Survey Understanding the satisfaction training process Customers do not regard a product as a whole, but as the ...

Why a satisfaction survey?

Why a satisfaction survey?
For a company or an organization, knowing its customer’s satisfaction includes several stakes. It is bounded to profitability, customer loyalty development and the image of a product or a service. There are several reasons to carry it out and several devices to set it up. It is a complementary package for the internal indicators of ...

5 barriers to training assessment

5 barriers to training assessment
Thanks to the Kirkpatrick’s four-level training assessment model (reactions, learning, behaviors, results) players of the market have at disposal a method enabling them to assess their trainings. However, it is noted that the assessment is not much implemented because of five principal barriers. >> See our application to create online survey There is not much ...

Using Skip Logic in a survey

Using Skip Logic in a survey
Skip logic is accessible to users of Drag’n Survey after a PLUS or PREMIUM subscription. It allows directing respondents of an online questionnaire to different ways. It applies with full transparency to the interviewees and makes the survey more accessible and fluid. This eliminates questions like “if your answer is no, go to question 16”. ...

Introduction to assessment in company

Introduction to assessment in company
J.S. Bowman defines with humor what the assessment in company is: “it is given by somebody who does not want to give it, to somebody who does not want to receive it”. This definition is limited from a teaching point of view, but it draws the attention to the embarrassment that it can cause within ...

Creating an online survey – tips and methodology

Creating an online survey - tips and methodology
Creating online questionnaires has become essential to many companies, associations or organizations. Unlike the printed form, it allows to control costs; in time and money.  With Drag’n Survey, you no longer need to ask you about the format, it is automatic.  Your surveys are easily customizable with your organization’s colors and logo. Paper and ink ...

Creating an online questionnaire to optimize your meetings

Creating an online questionnaire to optimize your meetings
Nowadays, too many executives believe that meetings bring little to the organization of a company and that they are more a waste of time. Yet they are essential for improvement and value creation, such as entrepreneurship, for example. This feeling is due to the fact that they are often ill-prepared, that timing is not respected, ...

Employee Questionnaire

Employee Questionnaire
Conducting surveys among your employees allows asking them about all the subjects which are particular to your organization’s life. This way you protect your employees and get a stronger commitment from them. There are many employees who do not feel heard. However, their opinions are essential to create a pleasant working environment which promotes their ...