“Tell me how you survey, and I’ll tell you who you are.”
Your online survey tool reveals far more about your organization than you might imagine. Will you choose the established American giant or the French challenger that’s disrupting traditional approaches? Our comparative analysis between Drag’n Survey and SurveyMonkey focuses on essential features, pricing options, and user experience to help you make the most suitable choice for your needs.
Three questions will guide our exploration: Which solution truly offers the best value for money? And most importantly, which one will concretely transform how you collect and analyze information?
>> Drag’n Survey, the simple and powerful online survey tool, click here
SurveyMonkey vs Drag’n Survey: The Fundamentals You Need to Know
Before examining the specifics of each platform in detail, it’s important to establish a solid comparative foundation between these two players in the online survey market. While SurveyMonkey is older and more globally recognized, Drag’n Survey is rapidly gaining ground with 30,000 new users every month according to company data.
Origins and Market Positioning
SurveyMonkey is an American pioneer in the sector, founded in 1999 by Ryan Finley. With over 20 years of history, this platform has established itself as a global reference in online surveys.
Drag’n Survey, founded in 2014 by Roman Stec, represents the new generation of survey tools. This French solution has won over more than 500,000 users and established itself as a major European player, with presence in 35 countries and over 50 million registered respondents.
Economic Models and Accessibility
The two platforms adopt different approaches to pricing:
SurveyMonkey offers:
- A limited free version
- Paid plans starting at approximately €39/month but with advanced features accessible only on premium packages
Drag’n Survey provides:
- A complete free version with no time limit (up to 20 questions, 3 pages, and 200 respondents)
- A PLUS offer at €24 excl. VAT/month with unlimited questions and pages
- A PREMIUM offer at €44 excl. VAT/month including all advanced features
- A Freemium model accessible to all user types
This comparative table visualizes the main differences between the two platforms:
| Criteria | Drag’n Survey | SurveyMonkey |
|---|---|---|
| Origin | French (2014) | American (1999) |
| GDPR Compliance | Complete (native design) | Partial (adaptation) |
| Data Hosting | France and Germany | Primarily United States |
| Free Version | 20 questions, 200 respondents | 10 questions, 40 respondents |
| Entry-level Price | €24 excl. VAT/month | €39/month |
| Complete Offer | €44 excl. VAT/month | €99/month |
| Customer Support | In French, systematic callback | Multilingual, support tickets |
| AI Innovation | AI creation, automatic analysis | Limited AI features |
Feature Richness: Detailed Comparison Between Drag’n Survey and SurveyMonkey
Choosing between Drag’n Survey and SurveyMonkey requires understanding precisely what each platform offers. Our analysis covers all key features that determine the effectiveness of an online survey tool.
Survey Creation and Customization
Drag’n Survey stands out for its ease of use with a particularly intuitive drag-and-drop interface. The platform allows creating a complete survey in less than 20 minutes, even for beginners, thanks to its user interface designed for all profiles.
The French platform offers 20 different question types, including:
- Closed questions (yes/no, multiple choice, dropdown menu)
- Visual options (image selection, image rating)
- Evaluation tools (rating matrix, Net Promoter Score)
- Free text fields and custom forms
SurveyMonkey also offers a variety of question types, but with less intuitive ergonomics that often requires a steeper learning curve, particularly for advanced features.
Artificial Intelligence and Automation
AI integration represents a major advantage for Drag’n Survey, which offers innovative features:
- Instant survey generation from a simple prompt
- Automatic conversion of existing documents (JPEG, Word, PDF) into interactive surveys
- Automated correction of open responses according to predefined criteria
- Sentiment analysis on free text responses
SurveyMonkey has begun integrating some AI features, but they remain less developed and less intuitive than Drag’n Survey’s offering.
Design and Layout
In terms of design, Drag’n Survey offers unmatched flexibility:
- Complete customization of colors and typography
- Flexible screen division (media zone/questions zone)
- Multiple display options (question by question, all on one page, etc.)
- Automatic adaptation to different screen sizes (responsive design)
SurveyMonkey also offers customization options, but with more significant limitations, particularly regarding layout flexibility.
Pricing and Value for Money
Pricing structure often represents a decisive criterion in choosing an online survey solution. Our comparative analysis shows significant differences between the two platforms.
Drag’n Survey Offers and Pricing
Drag’n Survey offers a clear and accessible pricing structure:
Free Plan:
- Maximum 20 questions and 3 pages per survey
- Up to 200 respondents per survey
- No time limit
PLUS Plan (€24 excl. VAT/month):
- Unlimited questions and pages
- Complete customization with logo and advanced design
- Up to 2,000 respondents per survey
- Results export and analysis filters
PREMIUM Plan (€44 excl. VAT/month):
- Everything unlimited, including number of respondents
- Cross-analysis and temporal analysis of responses
- All AI features for analysis
- HDS-certified servers for sensitive data
SurveyMonkey Offers and Pricing
SurveyMonkey practices higher pricing for comparable features:
BASIC Plan (€0):
- Limited to 10 questions per survey
- Maximum 40 responses per survey
- Very limited customization
STANDARD Plan (€39/month):
- Unlimited questions
- 1,000 responses per month
- Basic customization options
PREMIUM Plan (€99/month):
- Unlimited questions
- 4,000 responses per month
- More advanced analysis features
This comparison reveals a clear pricing advantage in favor of Drag’n Survey, particularly for entry-level and mid-range plans.
| Features | Drag’n Survey | SurveyMonkey |
|---|---|---|
| Free offer | 20 questions, 3 pages, 200 respondents | 10 questions, 40 respondents |
| Intermediate offer | €24 excl. VAT/month (PLUS) – 2,000 respondents | €39 excl. VAT/month (STANDARD) – 1,000 respondents |
| Premium offer | €44 excl. VAT/month (PREMIUM) – Unlimited respondents | €99 excl. VAT/month (PREMIUM) – 4,000 respondents |
Security and Regulatory Compliance
In a context where data protection becomes paramount, the guarantees offered by each platform constitute a major selection criterion.
Data Protection at Drag’n Survey
Drag’n Survey, as a French solution, places compliance at the heart of its offering:
- Complete GDPR compliance with automatic generation of legal notices
- Data stored in France and backed up in Germany
- PREMIUM version with HDS-certified servers (Health Data Hosting)
- Guaranteed European digital sovereignty
Data Protection at SurveyMonkey
SurveyMonkey, being an American company, presents some notable differences:
- GDPR compliant but data hosting primarily in the United States
- European data hosting option available only on higher plans
- No HDS certification for health data
- Questions about applicable jurisdiction in case of disputes
The comparison shows a significant advantage for Drag’n Survey in terms of security and regulatory compliance, particularly for European organizations or those handling sensitive data.
| Criteria | Drag’n Survey | SurveyMonkey |
|---|---|---|
| GDPR Compliance | Complete with automatic legal notice generation | Compliant but notices must be written |
| Data Location | France and Germany | Primarily United States |
| Sensitive Data Certification | HDS (PREMIUM version) | Not available |
| Two-Factor Authentication | Yes | Yes |
Results Analysis and Processing
The ability to effectively analyze collected data constitutes one of the most important criteria in choosing a survey solution.
Drag’n Survey’s Analytical Capabilities
Drag’n Survey offers powerful and accessible analysis tools:
- Application of sophisticated filters
- Cross-referencing of different questions
- Creation of personalized reports
- Automatic AI synthesis
- Temporal analysis of response evolution
- Word clouds with positive/negative distinction
A particularly remarkable strength is the automated analysis of open responses, with sentiment categorization and intelligent word cloud creation.
SurveyMonkey’s Analytical Capabilities
SurveyMonkey also offers analysis features:
- Filters and respondent segments
- Cross-tabulations (only on higher plans)
- Data export
- Standard graphical visualizations
However, artificial intelligence analysis remains less developed than its French competitor, particularly for free text analysis.
Distribution and Response Collection
The ability to effectively reach the target audience represents a crucial element for obtaining a satisfactory response rate.
Drag’n Survey Distribution Options
Drag’n Survey offers a complete multichannel approach:
- Web link and QR Code
- Iframe integrated on a website
- Email campaigns
- Chat integrated on a web page
- Printed paper version with intelligent scanning
- Respondent panel purchasing
- Integrated multilingual support
The intelligent scanning function for paper surveys represents a particularly interesting innovation, allowing combination of traditional and digital approaches.
SurveyMonkey Distribution Options
SurveyMonkey also offers various distribution options:
- Web link and QR Code
- Website integration
- Invitation emails
- Respondent panels (paid service)
- Multilingual support
While comprehensive, SurveyMonkey’s distribution offering doesn’t include paper survey scanning, which may be a limitation for certain use contexts.
Integration and Interoperability
A solution’s ability to integrate into the existing application ecosystem represents an important criterion for many organizations.
| Features | Drag’n Survey | SurveyMonkey |
|---|---|---|
| Question Types | 20 different types | ~15 different types |
| AI Generation | Yes | Limited |
| Automatic AI Correction | Yes | No |
| AI Sentiment Analysis | Yes | Limited |
| HDS Certified Servers | Yes (PREMIUM) | No |
| European Hosting | Yes (all plans) | Only higher plans |
| Paper Survey Scanning | Yes | No |
| Phone Support | All plans | Higher plans only |
| Cross Analysis | Yes (PREMIUM) | Yes (higher plans) |
| Complete API | Yes (PLUS and PREMIUM) | Higher plans only |
Drag’n Survey Integration Ecosystem
Drag’n Survey facilitates connection with other solutions:
- Zapier integration allowing connection with over 3,000 applications
- Complete and customizable API
- Direct integrations with Calendly, Stripe, and Plug&Sign
- Data export in standard formats (Excel, PDF, SPSS)
SurveyMonkey Integration Ecosystem
SurveyMonkey also offers integration options:
- Integration with main professional applications
- API available (only on higher plans)
- Mobile applications for iOS and Android
- Data export in various formats
Both platforms offer satisfactory integration possibilities, with a more accessible API at Drag’n Survey, even on intermediate plans.
Support and User Assistance
The quality of technical support can prove decisive, particularly during onboarding phases or for resolving complex problems.
Drag’n Survey Customer Service
Drag’n Survey stands out with personalized support:
- Email assistance (100% response rate)
- Complete help center with visual guides
- Personalized demonstrations by appointment
- Dedicated support for Enterprise clients
SurveyMonkey Customer Service
SurveyMonkey offers different levels of support:
- Email support on all plans
- Phone support limited to higher plans
- Online knowledge base
- French support available but sometimes limited
The comparison shows an advantage for Drag’n Survey in terms of support accessibility, particularly for French-speaking users.
Adoption and Client References
A solution’s credibility can often be evaluated through its adoption by other organizations.
Drag’n Survey Clientele
Drag’n Survey displays impressive references:
- Over 500,000 users worldwide
- Presence in 35 countries
- Over 50 million registered respondents
- Adoption in various sectors (businesses, education, health, local authorities)
SurveyMonkey Clientele
SurveyMonkey benefits from wide international adoption:
- Global presence
- Diverse clientele (individuals, SMEs, large enterprises)
- Strong presence in the Anglo-Saxon world
While SurveyMonkey has greater global recognition, Drag’n Survey clearly dominates the French market, particularly among large enterprises.
Technical Performance and Reliability
The technical robustness of a solution is essential to guarantee continuity of data collection projects.
Drag’n Survey Technical Infrastructure
Drag’n Survey offers solid technical guarantees:
- Availability rate exceeding 99.95%
- Complete multiplatform compatibility (responsive design)
- Unlimited processing capacity on PREMIUM version
- Regular load testing to guarantee stability
SurveyMonkey Technical Infrastructure
SurveyMonkey also offers robust infrastructure:
- Redundant servers for maximum availability
- Optimized mobile experience
- Capacity to handle large volumes
- Regular updates
Both solutions offer satisfactory technical reliability, with infrastructures sized to meet professional user needs.
Drag’n Survey: The Optimal Choice for Demanding Organizations
Our comprehensive comparative analysis between Drag’n Survey and SurveyMonkey reveals significant differences that place the French solution in a favorable position on several key aspects:
- Superior value for money: for equivalent features, Drag’n Survey offers significantly more advantageous pricing
- AI innovation: advanced artificial intelligence integration offers considerable productivity gains
- Regulatory compliance: guaranteed European hosting and HDS certification represent major assets
- Accessible customer support: phone assistance with systematic callback ensures quality support
- Design flexibility: advanced layout options allow creating more engaging surveys
These advantages explain the massive adoption of Drag’n Survey by major French companies and its growing international expansion. For organizations seeking a complete, innovative, and data-respectful solution, Drag’n Survey stands out as the reference choice in 2025.
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Read the article:
Polish – Różnice między Drag’n Survey a SurveyMonkey, click here
French – Les différences entre Drag’n Survey et SurveyMonkey, click here
Portuguese – As diferenças entre Drag’n Survey e SurveyMonkey, click here
German – Die Unterschiede zwischen Drag’n Survey und SurveyMonkey, click here