Jean-Lou Hecker, president of Evolusens, was juggling between Excel files and paper forms to track his trainees’ satisfaction. After almost 10 years of using Drag’n Survey, he shares his experience with a solution that revolutionized the quality monitoring of his coaching training organization.
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Evolusens, a coaching company seeking efficiency
Evolusens positions itself as a recognized player in the field of professional coaching. This company, led by Jean-Lou Hecker, combines two complementary activities: a team of experienced coaches and a certified training organization. The company trains between 30 and 60 trainees each year across two annual sessions.
Facing growing demands for pedagogical quality, Evolusens had to meet three major challenges. First, precisely evaluate the quality of its training programs to maintain its level of excellence. Second, regularly measure the satisfaction of its coach community to retain its members. Finally, quantify the degree of transformation of supported clients, an essential indicator in the coaching sector.
The limitations of manual monitoring that became obsolete
Before adopting Drag’n Survey, Evolusens relied on traditional methods. The teams primarily used Excel to compile trainee feedback. This artisanal approach quickly showed its limitations. Jean-Lou Hecker recalls: “We were limiting ourselves in the number of questions asked and in the number of surveys launched.”
The absence of a proper monitoring system made it impossible to obtain a reliable and sustainable view of trainee appreciation. Data was scattered, difficult to analyze and compare from one session to another. This situation significantly hindered opportunities for continuous improvement, which are nevertheless essential in a sector as demanding as professional training.
A progressive and controlled deployment
The transition from Excel to a professional solution didn’t happen overnight. Evolusens adopted a cautious migration strategy, characteristic of companies that prioritize operational stability.
Discovery through a simple internet search
The search for a suitable solution naturally led to Drag’n Survey. Evolusens’ selection criteria were clear: find a tool that was simple to use and financially accessible to get started. The free basic offering was a determining factor for testing the solution without commitment.
A step-by-step scale-up
The deployment was done progressively and thoughtfully. The company started by creating a first free survey to test the tool. Satisfied with the initial results, it then explored more advanced options such as increasing the number of questions and follow-up features. This cautious approach allowed Evolusens to gradually increase the number of surveys without technical constraints.
A flagship form monitored for a decade
The most telling example of Evolusens’ use of Drag’n Survey remains its training evaluation form. Composed of 31 carefully crafted questions, this tool covers the comprehensive and detailed evaluation of coaching training.
Systematically distributed to the 15 to 30 trainees in each session, this survey enables remarkable longitudinal tracking. Results have been compared from one session to another for almost 10 years now, offering a unique view of pedagogical quality evolution. This database now constitutes a major strategic asset for the training organization.
Features exploited with pragmatism
Jean-Lou Hecker primarily uses three features of Drag’n Survey: creating surveys, distributing them, and analyzing results. He acknowledges not exploiting the full potential of the available analysis options. This pragmatic approach perfectly matches Evolusens’ needs.
Drag’n Survey’s functional richness allows each user to customize their usage according to their priorities. For Evolusens, ease of use remains the primary criterion. The intuitive interface allows for quickly creating professional surveys without particular technical training. The platform’s reliability ensures uninterrupted data collection for nearly a decade, a guarantee of essential continuity for longitudinal training monitoring. This usage flexibility makes Drag’n Survey a lasting partner for training organizations.
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Read the article:
Polish – Evolusens tworzy ankiety online z Drag’n Survey, click here
German – Evolusens erstellt Online-Umfragen mit Drag’n Survey, click here
Portuguese – Evolusens cria pesquisas online com Drag’n Survey, click here
French – Evolusens crée des sondages en ligne avec Drag’n Survey, click here