Feedback is one of the most important parts of running a business. Whether you’re looking to get customer thoughts on your latest product/service or if… Read More »
US companies spend more than $160 billion every year on training. However, the effectiveness of this training is often questioned, and the retention of knowledge… Read More »
When you’re creating a survey you want to get the best responses from your audience to make informed decisions. However, as attention spans get shorter,… Read More »
Surveys are there to get useful information from respondents that you can use for business decisions. Anything that disrupts the usefulness of the poll immediately… Read More »
Pleasing your customers is the best way to ensure you get repeat purchases. This can help your business’ bottom line as selling to existing customers… Read More »
Measuring customer satisfaction implies to understand its criteria, the dissatisfaction and satisfaction relationship and the interactions with quality. This article brings brief answers to the… Read More »
For a company or an organization, knowing its customer’s satisfaction includes several stakes. It is bounded to profitability, customer loyalty development and the image of… Read More »
Thanks to the Kirkpatrick’s four-level training assessment model (reactions, learning, behaviors, results) players of the market have at disposal a method enabling them to assess… Read More »
Skip logic is accessible to users of Drag’n Survey after a PLUS or PREMIUM subscription. It allows directing respondents of an online questionnaire to different… Read More »
J.S. Bowman defines with humor what the assessment in company is: “it is given by somebody who does not want to give it, to somebody… Read More »