{"id":5887,"date":"2022-06-11T22:00:00","date_gmt":"2022-06-11T21:00:00","guid":{"rendered":"https:\/\/www.dragnsurvey.com\/blog\/?p=5887"},"modified":"2026-04-17T07:12:40","modified_gmt":"2026-04-17T06:12:40","slug":"type-de-questions-sondage-en-ligne","status":"publish","type":"post","link":"https:\/\/www.dragnsurvey.com\/blog\/type-de-questions-sondage-en-ligne\/","title":{"rendered":"<div style=\"margin-top:3rem;margin-bottom:1rem;\"><span class=\"firstpart\">Quels sont les types de questions<\/span>   \u00e0 poser dans un sondage ?<\/div>"},"content":{"rendered":"\n<p>Lors de l\u2019\u00e9laboration d\u2019un sondage, il est possible de construire le questionnaire de diff\u00e9rentes mani\u00e8res pour attirer l'attention des r\u00e9pondants. Il existe plusieurs types de questions et chacune r\u00e9pond \u00e0 un besoin sp\u00e9cifique. Elles permettent de collecter des informations pr\u00e9cises sur l'opinion des participants.<\/p>\n\n\n\n<div style=\"height:51px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><em>&gt;&gt; Tout savoir sur <em><strong>Drag'n Survey<\/strong><\/em>, la solution pour <strong>cr\u00e9er un sondage en ligne<\/strong>, <strong><a href=\"https:\/\/www.dragnsurvey.com\/sondage-en-ligne\">cliquez-ici<\/a><\/strong><\/em><\/p>\n\n\n\n<div style=\"height:51px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"360\" src=\"https:\/\/www.dragnsurvey.com\/blog\/wp-content\/uploads\/2022\/12\/differents-types-de-questions-sondage-en-ligne.jpg\" alt=\"\" class=\"wp-image-6562\" srcset=\"https:\/\/www.dragnsurvey.com\/blog\/wp-content\/uploads\/2022\/12\/differents-types-de-questions-sondage-en-ligne.jpg 640w, https:\/\/www.dragnsurvey.com\/blog\/wp-content\/uploads\/2022\/12\/differents-types-de-questions-sondage-en-ligne-300x169.jpg 300w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/figure><\/div>\n\n\n\n<div style=\"height:51px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span style=\"text-decoration: underline;\">Comment poser les bonnes questions dans un sondage<\/span> ?<\/h2>\n\n\n\n<p>Tout sondage, quel que soit son objectif, est \u00e9labor\u00e9 pour collecter des r\u00e9ponses aupr\u00e8s des personnes interrog\u00e9es. Une entreprise qui se soucie de la satisfaction de ses acheteurs doit leur poser des questions \u00e0 travers un questionnaire.<\/p>\n\n\n\n<p>Le client qui participe aux enqu\u00eates doit, \u00e0 son tour, <strong>livrer son opinion en toute transparence.<\/strong> Les informations seront ensuite analys\u00e9es de mani\u00e8re \u00e0 identifier ce qui va et na va pas au sein de l'entreprise.<\/p>\n\n\n\n<p>Or, avant de penser \u00e0 poser des questions \u00e0 un participant, il convient d'identifier les raisons qui pousse \u00e0 cr\u00e9er un questionnaire. Gr\u00e2ce \u00e0 ce travail en amont, il sera plus facile de savoir quels types de questions vous souhaitez poser. Vous pourrez ainsi collecter des r\u00e9sultats n\u00e9cessaire \u00e0 l'atteinte des<strong> objectifs de votre entreprise.<\/strong><\/p>\n\n\n\n<p>Avant de proc\u00e9der \u00e0 la r\u00e9daction des questions d'un sondage, le concepteur de l'enqu\u00eate doit d\u00e9terminer les \u00e9l\u00e9ments suivants :<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Savoir \u00e0 quoi doivent servir les r\u00e9ponses collect\u00e9es ;<\/li><li>D\u00e9terminer le type de questions \u00e0 poser (ouvertes et\/ou ferm\u00e9es) ;<\/li><li>D\u00e9finir avec exactitude les objectifs du questionnaire ;<\/li><li>D\u00e9finir les r\u00e9pondants cibl\u00e9s par le questionnaire.<\/li><\/ul>\n\n\n\n<div style=\"height:51px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><a href=\"https:\/\/app.dragnsurvey.com\/fr\/inscription\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"200\" src=\"https:\/\/www.dragnsurvey.com\/blog\/wp-content\/uploads\/2021\/06\/creer-questionnaire-en-ligne-sondage-quiz.png\" alt=\"\" class=\"wp-image-4559\" srcset=\"https:\/\/www.dragnsurvey.com\/blog\/wp-content\/uploads\/2021\/06\/creer-questionnaire-en-ligne-sondage-quiz.png 500w, https:\/\/www.dragnsurvey.com\/blog\/wp-content\/uploads\/2021\/06\/creer-questionnaire-en-ligne-sondage-quiz-300x120.png 300w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/a><\/figure><\/div>\n\n\n\n<div style=\"height:51px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span style=\"text-decoration: underline;\">Quels sont les types de questions \u00e0 poser dans une enqu\u00eate<\/span> ?<\/h2>\n\n\n\n<p>Le <strong>choix des questions<\/strong> \u00e0 poser dans une enqu\u00eate n\u00e9cessite une attention particuli\u00e8re. Elles devront permettre de bien <strong>cerner son interlocuteur <\/strong>et de proposer un questionnaire en ad\u00e9quation avec sa situation. Il est important que chaque question permette de capter l\u2019attention des participants et de r\u00e9pondre aux besoins du sondage lui-m\u00eame.<\/p>\n\n\n\n<div style=\"height:31px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">La question \u00e0 choix multiples (QCM)<\/h3>\n\n\n\n<p>On fait g\u00e9n\u00e9ralement appel aux QCM lorsqu\u2019on veut faciliter la participation des r\u00e9pondants. Le candidat n\u2019aura donc qu\u2019\u00e0 <strong>s\u00e9lectionner une ou plusieurs r\u00e9ponses<\/strong> dans la liste propos\u00e9e. Cette liste peut \u00eatre mise sous forme d\u2019un menu d\u00e9roulant.<\/p>\n\n\n\n<p>Les <strong>questions \u00e0 choix multiples facilitent <\/strong>aussi la lecture et l\u2019analyse des donn\u00e9es et informations obtenues aupr\u00e8s des participants. En effet, les donn\u00e9es seront structur\u00e9es de la mani\u00e8re dont elles sont r\u00e9dig\u00e9es au pr\u00e9alable. Il existe deux types de QCM, \u00e0 savoir :<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Un QCM \u00e0 r\u00e9ponse unique, avec seulement un choix de r\u00e9ponse possible<\/li><li>Un QCM \u00e0 multiples r\u00e9ponses, o\u00f9 le r\u00e9pondant s\u00e9lectionner plusieurs choix \u00e0 la fois<\/li><\/ul>\n\n\n\n<div style=\"height:31px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><a href=\"https:\/\/www.dragnsurvey.com\/download\/telecharger_guide\"><img loading=\"lazy\" decoding=\"async\" width=\"509\" height=\"211\" src=\"https:\/\/www.dragnsurvey.com\/blog\/wp-content\/uploads\/2015\/10\/image-twitter.jpg\" alt=\"\" class=\"wp-image-464\" srcset=\"https:\/\/www.dragnsurvey.com\/blog\/wp-content\/uploads\/2015\/10\/image-twitter.jpg 509w, https:\/\/www.dragnsurvey.com\/blog\/wp-content\/uploads\/2015\/10\/image-twitter-300x124.jpg 300w\" sizes=\"auto, (max-width: 509px) 100vw, 509px\" \/><\/a><\/figure><\/div>\n\n\n\n<div style=\"height:31px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">La question de type \u00e9chelle d\u2019\u00e9valuation<\/h3>\n\n\n\n<p>Dans ce type de questions, le client ou l\u2019interlocuteur aura \u00e0 r\u00e9pondre selon <strong>une \u00e9chelle de valeurs. <\/strong>Par exemple, il pourra renseigner une note sur une \u00e9chelle de 1 \u00e0 10.<\/p>\n\n\n\n<div style=\"height:31px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">La question de type curseur<\/h3>\n\n\n\n<p>Les questions de type curseur permettent de <strong>choisir une r\u00e9ponse<\/strong> en faisant glisser le curseur de la souris le long d\u2019une \u00e9chelle. Ainsi, les r\u00e9pondants n\u2019auront \u00e0 r\u00e9diger aucun texte dans leur r\u00e9ponse.<\/p>\n\n\n\n<div style=\"height:31px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">La question de tye ouverte<\/h3>\n\n\n\n<p>Contrairement aux autres <strong>types de questions, <\/strong>notamment <a href=\"https:\/\/www.dragnsurvey.com\/blog\/question-fermee\/\">les questions ferm\u00e9es<\/a>, celle \u00e0 r\u00e9ponse ouverte laisse la libert\u00e9 au r\u00e9pondant de r\u00e9diger soi-m\u00eame sa r\u00e9ponse. Cela n\u00e9cessite le recours \u00e0 des m\u00e9thodes d\u2019analyse de texte lors de l\u2019\u00e9tape de <strong>traitement des r\u00e9ponses.<\/strong><\/p>\n\n\n\n<div style=\"height:51px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span style=\"text-decoration: underline;\">Comment doit-on proc\u00e9der lors de l\u2019\u00e9laboration des questions de sondage<\/span> ?<\/h2>\n\n\n\n<p>Lors de l\u2019\u00e9laboration des <a href=\"https:\/\/www.dragnsurvey.com\/blog\/question-sondage\/\">questions d'un sondage<\/a>, il convient de penser \u00e0 poser des questions ferm\u00e9es pour <strong>faciliter les r\u00e9ponses des<\/strong> <strong>r\u00e9pondants<\/strong>. Cela les encouragera \u00e0 aller jusqu\u2019au bout du sondage. Si le concepteur de l'enqu\u00eate se trouve dans l\u2019obligation de poser des <strong>questions ouvertes,<\/strong> il devra en limiter le nombre, car cela d\u00e9courage les participants.<\/p>\n\n\n\n<p>\u00c0 c\u00f4t\u00e9 des questions ferm\u00e9es, la personne en charge du sondage doit \u00e9galement favoriser l<strong>es questions neutres<\/strong>, pour ne pas influencer l'interlocuteur. Dans les QCM, il doit maintenir un \u00e9quilibre dans le choix des r\u00e9ponses. En outre, il convient de penser \u00e0 varier les questions ainsi que les choix de r\u00e9ponses pour les participants. Cela \u00e9vitera qu'ils ne prennent les enqu\u00eates \u00e0 la l\u00e9g\u00e8re.<\/p>\n\n\n\n<p>Les questions d\u2019une enqu\u00eate doivent par ailleurs \u00eatre pos\u00e9es de mani\u00e8re claire avec des <strong>informations v\u00e9rifi\u00e9es et exactes<\/strong>. Le registre linguistique doit \u00eatre compr\u00e9hensible par tous les participants \u00e0 l\u2019enqu\u00eate.<\/p>\n\n\n\n<div style=\"height:51px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><a href=\"https:\/\/www.dragnsurvey.com\/request\/demo\"><img decoding=\"async\" src=\"https:\/\/www.dragnsurvey.com\/blog\/wp-content\/uploads\/2021\/08\/demander-une-demo-long.png\" alt=\"\" class=\"wp-image-5399\" width=\"600\" srcset=\"https:\/\/www.dragnsurvey.com\/blog\/wp-content\/uploads\/2021\/08\/demander-une-demo-long.png 902w, https:\/\/www.dragnsurvey.com\/blog\/wp-content\/uploads\/2021\/08\/demander-une-demo-long-300x123.png 300w, https:\/\/www.dragnsurvey.com\/blog\/wp-content\/uploads\/2021\/08\/demander-une-demo-long-768x315.png 768w\" sizes=\"(max-width: 902px) 100vw, 902px\" \/><\/a><\/figure><\/div>\n\n\n\n<div style=\"height:51px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Articles compl\u00e9mentaires :<\/strong><br>- Les alternivatives au logiciel Surveymonkey, <a href=\"https:\/\/www.dragnsurvey.com\/blog\/5-alternatives-a-surveymonkey-pour-creer-un-questionnaire-en-ligne\/\">cliquez-ici<\/a><br>- 5 variantes possibles \u00e0 l'outil d'enqu\u00eate Typeform, <a href=\"https:\/\/www.dragnsurvey.com\/blog\/5-alternatives-incontournables-a-typeform\/\">cliquez-ici<\/a><br>- R\u00e9ussir \u00e0 construire un questionnaire de satisfaction, <a href=\"https:\/\/www.dragnsurvey.com\/blog\/14-exemples-de-questions-questionnaire-de-satisfaction-client\/\">cliquez-ici<\/a><br>- D\u00e9couvrir les solutions concurrentes de Google Forms, <a href=\"https:\/\/www.dragnsurvey.com\/blog\/5-meilleures-alternatives-google-forms\/\">cliquez-ici<\/a><\/p>\n\n\n\n<div style=\"height:12px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Lors de l\u2019\u00e9laboration d\u2019un sondage, il est possible de construire le questionnaire de diff\u00e9rentes mani\u00e8res pour attirer l&rsquo;attention des r\u00e9pondants. Il existe plusieurs types de questions et chacune r\u00e9pond \u00e0 un besoin sp\u00e9cifique. Elles permettent de collecter des informations pr\u00e9cises sur l&rsquo;opinion des participants. &gt;&gt; Tout savoir sur Drag&rsquo;n Survey, la solution pour cr\u00e9er un&hellip;&nbsp;<a href=\"https:\/\/www.dragnsurvey.com\/blog\/type-de-questions-sondage-en-ligne\/\" rel=\"bookmark\">Lire la suite &raquo;<span class=\"screen-reader-text\"><\/p>\n<div style=\"margin-top:3rem;margin-bottom:1rem;\"><span class=\"firstpart\">Quels sont les types de questions<\/span>   \u00e0 poser dans un sondage ?<\/div>\n<p><\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","footnotes":""},"categories":[4],"tags":[20],"class_list":["post-5887","post","type-post","status-publish","format-standard","hentry","category-creer-un-questionnaire-en-ligne","tag-types-de-questions"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Type de question : comment \u00e9laborer des questions dans un sondage ?<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.dragnsurvey.com\/blog\/type-de-questions-sondage-en-ligne\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Quels sont les types de questions \u00e0 poser dans un sondage ?\" \/>\n<meta property=\"og:description\" content=\"Lors de l\u2019\u00e9laboration d\u2019un sondage, il est possible de construire le questionnaire de diff\u00e9rentes mani\u00e8res pour attirer l&#039;attention des r\u00e9pondants. Il existe plusieurs types de questions et chacune r\u00e9pond \u00e0 un besoin sp\u00e9cifique. Elles permettent de collecter des informations pr\u00e9cises sur l&#039;opinion des participants. &gt;&gt; Tout savoir sur Drag&#039;n Survey, la solution pour cr\u00e9er un&hellip;&nbsp;Lire la suite &raquo;Quels sont les types de questions  \u00e0 poser dans un sondage ?\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.dragnsurvey.com\/blog\/type-de-questions-sondage-en-ligne\/\" \/>\n<meta property=\"og:site_name\" content=\"Drag&#039;n Survey\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/DragnSurvey\/\" \/>\n<meta property=\"article:published_time\" content=\"2022-06-11T21:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-17T06:12:40+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.dragnsurvey.com\/blog\/wp-content\/uploads\/2022\/12\/differents-types-de-questions-sondage-en-ligne.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"640\" \/>\n\t<meta property=\"og:image:height\" 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