{"id":3011,"date":"2021-01-11T10:26:40","date_gmt":"2021-01-11T09:26:40","guid":{"rendered":"https:\/\/www.dragnsurvey.com\/blog\/?p=3011"},"modified":"2026-01-27T09:18:35","modified_gmt":"2026-01-27T08:18:35","slug":"intelligence-artificielle-dragnsurvey-cree-la-premiere-ia-francaise-au-service-de-la-satisfaction","status":"publish","type":"post","link":"https:\/\/www.dragnsurvey.com\/blog\/intelligence-artificielle-dragnsurvey-cree-la-premiere-ia-francaise-au-service-de-la-satisfaction\/","title":{"rendered":"
Intelligence Artificielle : Drag\u2019n Survey cr\u00e9e la premi\u00e8re<\/span> IA fran\u00e7aise au service de la satisfaction<\/div>"},"content":{"rendered":"\n

Dans un environnement ou la distanciation est devenue la\nr\u00e8gle, les entreprises doivent garder le lien et \u00eatre \u00e0 l\u2019\u00e9coute de leurs collaborateurs,\nde leurs clients et de leurs partenaires. Cependant, ce lien ne doit pas \u00eatre \u00e0\nsens unique. Les entreprises doivent \u00e9changer avec leurs diff\u00e9rents\ninterlocuteurs pour pouvoir les satisfaire. <\/p>\n\n\n\n

Collecter des commentaires ou des avis est un moyen efficace\npour identifier les points de blocage et mettre en place des plans d\u2019actions\npour am\u00e9liorer le contentement de ses collaborateurs ou de ses clients.<\/p>\n\n\n\n

Afin de permettre \u00e0 ses utilisateurs de se concentrer sur les t\u00e2ches \u00e0 valeur ajout\u00e9e, soit l\u2019analyse de la donn\u00e9e et la prise de d\u00e9cisions, Drag\u2019n Survey a cr\u00e9\u00e9 et entrain\u00e9 son Intelligence Artificielle pour faire ressortir de tendances de satisfaction<\/strong> sur de grandes quantit\u00e9s de commentaires. <\/p>\n\n\n\n

Cette fonctionnalit\u00e9 est in\u00e9dite dans l\u2019univers des questionnaires en ligne<\/strong>. <\/p>\n\n\n\n

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>> Pour utiliser l'Intelligence Artificielle<\/strong><\/em> de Drag'n Survey<\/strong>, cliquez-ici<\/a><\/strong><\/em><\/p>\n\n\n\n

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Identifier le niveau de satisfaction g\u00e9n\u00e9ral<\/h2>\n\n\n\n

La lecture de commentaires est parfois fastidieuse. De plus,\nil peut arriver que la personne en charge du traitement de la donn\u00e9e se\nfocalise sur les contenus n\u00e9gatifs. Il existe donc un risque de biais dans\nl\u2019analyse des r\u00e9sultats. <\/p>\n\n\n\n

L\u2019Intelligence Artificielle de Drag\u2019n Survey classe\ninstantan\u00e9ment les commentaires en trois cat\u00e9gories (Positif, N\u00e9gatif, Neutre).\nIl est donc possible d\u2019identifier tout de suite le niveau de satisfaction\ng\u00e9n\u00e9ral. <\/p>\n\n\n

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Obtenir les principaux mots-cl\u00e9s par indice de satisfaction<\/h2>\n\n\n\n

Pour identifier ce qui va et ne va pas, l\u2019Intelligence\nArtificielle de Drag\u2019n Survey restitue un nuage de mots-cl\u00e9s sur les indices de\nsatisfaction positifs et n\u00e9gatifs. <\/p>\n\n\n\n

Il est donc possible de comprendre tout de suite quels sont\nles points de blocage et les \u00e9l\u00e9ments de satisfaction. En cliquant sur le\nmot-cl\u00e9, l\u2019ensemble des commentaires associ\u00e9s sont restitu\u00e9s. <\/p>\n\n\n\n

Le nuage de mots-cl\u00e9s permet de mettre en place rapidement des\nactions tr\u00e8s cibl\u00e9es pour am\u00e9liorer la satisfaction de ses clients, de ses\ncollaborateurs ou de ses partenaires. <\/p>\n\n\n

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Obtenir un nuage de mots-cl\u00e9s g\u00e9n\u00e9ral<\/h2>\n\n\n\n

L\u2019analyse de commentaires n\u2019\u00e9tant pas toujours li\u00e9e \u00e0 de la\nsatisfaction, l\u2019Intelligence Artificielle de Drag\u2019n Survey permet de restituer\nun nuage de mots-cl\u00e9s g\u00e9n\u00e9ral. Il restitue uniquement les principaux mots-cl\u00e9s\npr\u00e9sents dans l\u2019ensemble des commentaires. <\/p>\n\n\n

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Une analyse contextuelle unique pour des insights pr\u00e9cis<\/h2>\n\n\n\n

L'analyse contextuelle d\u00e9velopp\u00e9e par Drag'n Survey repose sur une approche technologique sophistiqu\u00e9e qui distingue la plateforme des solutions traditionnelles. Contrairement aux outils d'analyse de sentiment classiques qui \u00e9valuent uniquement le contenu d'un commentaire, l'intelligence artificielle prend en compte simultan\u00e9ment la question pos\u00e9e et la r\u00e9ponse fournie. Cette double lecture contextuelle garantit une pr\u00e9cision importante dans l'identification des indices de satisfaction. Par exemple, le mot \"petit\" sera interpr\u00e9t\u00e9 diff\u00e9remment selon qu'il r\u00e9pond \u00e0 une question sur la taille d'un produit ou sur la qualit\u00e9 d'un service. Cette compr\u00e9hension fine du contexte, rendue possible gr\u00e2ce aux mod\u00e8les de langue fran\u00e7aise d\u00e9velopp\u00e9s par l'INRIA, permet d'\u00e9viter les erreurs d'interpr\u00e9tation fr\u00e9quentes avec les analyses automatiques basiques.<\/p>\n\n\n\n

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L\u2019IA fran\u00e7aise la plus puissante pour faire ressortir des tendances de satisfaction<\/h2>\n\n\n\n

L\u2019Intelligence Artificielle de Drag\u2019n Survey a \u00e9t\u00e9 entra\u00een\u00e9e\nuniquement sur des commentaires fran\u00e7ais li\u00e9s \u00e0 la satisfaction.<\/p>\n\n\n\n

Drag\u2019n Survey est aujourd\u2019hui la seule solution de\nquestionnaire en ligne \u00e0 proposer cette fonctionnalit\u00e9. <\/p>\n\n\n\n

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Articles compl\u00e9mentaires :<\/strong>
Tout savoir sur Google Forms et ses concurrents, cliquez-ici<\/a>
Cr\u00e9er un sondage en ligne avec un logiciel fran\u00e7ais, cliquez-ici<\/a>
De nombreux conseils pour r\u00e9ussir son sondage en ligne, cliquez-ici<\/a>
Cr\u00e9er une enqu\u00eate en ligne sur Drag'n Survey avec ChatGPT, cliquez-ici<\/a>
5 conseils pour am\u00e9liorer la participation sur un questionnaire, cliquez-ici<\/a>
Am\u00e9liorer la participation \u00e0 une enqu\u00eate avec un quiz en ligne, cliquez-ici<\/a>
Collecter des donn\u00e9es clients avec un questionnaire de satisfaction, cliquez-ici<\/a>
Drag'n Survey acquiert des arbres pour r\u00e9duire son emprunte carbone, cliquez-ici<\/a><\/p>\n\n\n\n

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Dans un environnement ou la distanciation est devenue la r\u00e8gle, les entreprises doivent garder le lien et \u00eatre \u00e0 l\u2019\u00e9coute de leurs collaborateurs, de leurs clients et de leurs partenaires. Cependant, ce lien ne doit pas \u00eatre \u00e0 sens unique. Les entreprises doivent \u00e9changer avec leurs diff\u00e9rents interlocuteurs pour pouvoir les satisfaire. Collecter des commentaires… Lire la suite »<\/p>\n

Intelligence Artificielle : Drag\u2019n Survey cr\u00e9e la premi\u00e8re<\/span> IA fran\u00e7aise au service de la satisfaction<\/div>\n

<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","footnotes":""},"categories":[4],"tags":[],"class_list":["post-3011","post","type-post","status-publish","format-standard","hentry","category-creer-un-questionnaire-en-ligne"],"yoast_head":"\nIntelligence Artificielle : Drag\u2019n Survey cr\u00e9e la premi\u00e8re IA fran\u00e7aise au service de la satisfaction - Drag'n Survey<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.dragnsurvey.com\/blog\/intelligence-artificielle-dragnsurvey-cree-la-premiere-ia-francaise-au-service-de-la-satisfaction\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Intelligence Artificielle : Drag\u2019n Survey cr\u00e9e la premi\u00e8re IA fran\u00e7aise au service de la satisfaction\" \/>\n<meta property=\"og:description\" content=\"Dans un environnement ou la distanciation est devenue la r\u00e8gle, les entreprises doivent garder le lien et \u00eatre \u00e0 l\u2019\u00e9coute de leurs collaborateurs, de leurs clients et de leurs partenaires. 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