{"id":2843,"date":"2020-10-14T17:48:38","date_gmt":"2020-10-14T16:48:38","guid":{"rendered":"https:\/\/www.dragnsurvey.com\/blog\/?p=2843"},"modified":"2026-01-26T10:01:51","modified_gmt":"2026-01-26T09:01:51","slug":"dragnsurvey-change-hebergeur","status":"publish","type":"post","link":"https:\/\/www.dragnsurvey.com\/blog\/dragnsurvey-change-hebergeur\/","title":{"rendered":"
Pourquoi avons-nous chang\u00e9<\/span> d’h\u00e9bergeur ?<\/div>"},"content":{"rendered":"\n

Etant une solution fran\u00e7aise, nous avions \u00e0 c\u0153ur de travailler avec des partenaires fran\u00e7ais autant que possible. <\/p>\n\n\n\n

C'est pourquoi, lors du lancement de l'application en octobre 2014, nous avons audit\u00e9 les diff\u00e9rents acteurs fran\u00e7ais de l'h\u00e9bergement et notre choix s'est arr\u00eat\u00e9 sur Gandi SAS.<\/p>\n\n\n\n

Nous avons travaill\u00e9 avec notre hebergeur de 2014 \u00e0 2020 sans soucis majeur. <\/p>\n\n\n\n

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>> Drag'n Survey<\/strong>, le logiciel n\u00b01 en France pour cr\u00e9er un questionnaire en ligne<\/strong>, cliquez-ici<\/a><\/strong><\/em><\/p>\n\n\n\n

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2020 : 2 incidents avec interruption de services<\/h2>\n\n\n\n

En janvier 2020, la nouvelle version \"v3\" de Drag'n Survey est lanc\u00e9e, toujours chez Gandi. A cette occasion, nous avons pris une douzaine de serveurs r\u00e9partis sur plusieurs Data Center entre la France et le Luxembourg. <\/p>\n\n\n\n

Cette infrastructure aurait d\u00fb nous permettre de garantir une haute disponibilit\u00e9 de l'application, ce dont nous ne doutions pas apr\u00e8s 5 ann\u00e9es de collaboration avec notre hebergeur<\/strong>.<\/p>\n\n\n\n

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15\/09\/2020 : 1er incident<\/mark><\/h3>\n\n\n\n

Nous arrivons au 15\/09\/2020 et un incident de r\u00e9seau impacte plusieurs Data Centers chez Gandi. Des serveurs ainsi que leurs backups deviennent alors inaccessibles, causant une interruption de service de Drag'n Survey de plus de 3 heures en plein apr\u00e8s-midi.<\/p>\n\n\n\n

Bien que cet \u00e9v\u00e8nement dommageable soit survenu en pleine journ\u00e9e et que le standard ait \u00e9t\u00e9 noy\u00e9 sous les appels, nous tenons \u00e0 louer votre compr\u00e9hension, chers utilisateurs. Vous avez \u00e9t\u00e9 pour la plupart patients et bienveillants pendant ces trois longues heures.<\/p>\n\n\n\n

Si vous souhaitez plus d'informations sur cette interruption, vous trouverez ci-dessous un lien vers le postmorterm de Gandi : <\/em>cliquez-ici<\/em><\/a><\/p>\n\n\n\n

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30\/09\/2020 : 2\u00e8me incident<\/mark><\/h3>\n\n\n\n

Une nouvelle interruption de service de 15\/20 minutes est cette fois ci planifi\u00e9e par Gandi exactement 2 semaines apr\u00e8s l'incident rencontr\u00e9 et \u00e0 nouveau en pleine journ\u00e9e.<\/p>\n\n\n\n

Nous avons plusieurs \u00e9changes avec notre hebergeur pour d\u00e9caller l'heure d'intervention. Cependant, nous comprenons qu'il n'est pas possible de garantir une haute disponibilit\u00e9 de Drag'n Survey avec Gandi. <\/p>\n\n\n\n

Le 30\/09, l'arr\u00eat des serveurs a lieu \u00e0 20h. Les 15\/20 minutes d'arr\u00eat annonc\u00e9s se transforment en 4h. <\/strong><\/p>\n\n\n\n

Si vous souhaitez plus d'informations sur cette interruption, vous trouverez ci-dessous un lien vers le postmorterm de Gandi : cliquez-ici<\/a><\/em><\/p>\n\n\n\n

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Migration vers AWS <\/h2>\n\n\n\n

Comme nous stockons d\u00e9j\u00e0 des backups et des images chez AWS<\/a>,<\/a> et que notre \u00e9quipe juridique a d\u00e9j\u00e0 valid\u00e9 l'utilisation de leurs services d'un point de vue RGPD, nous nous tournons vers leurs solutions d'instances EC2.<\/p>\n\n\n\n

Nous avons effectu\u00e9 la migration le 01\/10\/2020 chez AWS.<\/strong><\/p>\n\n\n\n

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A nouveau, nous exprimons notre regret de ne pouvoir assurer une haute disponibilit\u00e9 avec un acteur fran\u00e7ais, c'\u00e9tait pourtant notre souhait. Cependant, l'accessibilit\u00e9 de notre application est un devoir envers nos utilisateurs pour lequel nous ne pouvons transiger.<\/p>\n\n\n\n

Si vous avez d'autres questions concernant les \u00e9v\u00e9nements de septembre 2020 ou la migration vers AWS, n'h\u00e9sitez pas \u00e0 les poser dans les commentaires.<\/p>\n\n\n\n

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Articles compl\u00e9mentaires :<\/strong>
Le sondage en ligne comme outil de mesure, cliquez-ici<\/a>
Rendre un \u00e9v\u00e9nement ludique avec un quiz en ligne, cliquez-ici<\/a>
La satisfaction au coeur de la croissance des entreprises, cliquez-ici<\/a>
Utiliser un logiciel en confirmit\u00e9 avec le RGPD avec Drag'n Survey, cliquez-ici<\/a>
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<\/div>\n","protected":false},"excerpt":{"rendered":"

Etant une solution fran\u00e7aise, nous avions \u00e0 c\u0153ur de travailler avec des partenaires fran\u00e7ais autant que possible. C’est pourquoi, lors du lancement de l’application en octobre 2014, nous avons audit\u00e9 les diff\u00e9rents acteurs fran\u00e7ais de l’h\u00e9bergement et notre choix s’est arr\u00eat\u00e9 sur Gandi SAS. Nous avons travaill\u00e9 avec notre hebergeur de 2014 \u00e0 2020 sans… Lire la suite »<\/p>\n

Pourquoi avons-nous chang\u00e9<\/span> d’h\u00e9bergeur ?<\/div>\n

<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","footnotes":""},"categories":[45],"tags":[],"class_list":["post-2843","post","type-post","status-publish","format-standard","hentry","category-autres"],"yoast_head":"\nPourquoi avons-nous chang\u00e9 d'h\u00e9bergeur ? - Drag'n Survey<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.dragnsurvey.com\/blog\/dragnsurvey-change-hebergeur\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pourquoi avons-nous chang\u00e9 d'h\u00e9bergeur ?\" \/>\n<meta property=\"og:description\" content=\"Etant une solution fran\u00e7aise, nous avions \u00e0 c\u0153ur de travailler avec des partenaires fran\u00e7ais autant que possible. 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