{"id":1784,"date":"2018-03-29T11:51:23","date_gmt":"2018-03-29T10:51:23","guid":{"rendered":"https:\/\/www.dragnsurvey.com\/blog\/?p=1784"},"modified":"2026-01-20T09:36:22","modified_gmt":"2026-01-20T08:36:22","slug":"phinea-questionnaire","status":"publish","type":"post","link":"https:\/\/www.dragnsurvey.com\/blog\/phinea-questionnaire\/","title":{"rendered":"<div style=\"margin-top:3rem;margin-bottom:1rem;\"><span class=\"firstpart\">Phin\u00e9a Conseil r\u00e9alise ses enqu\u00eates de satisfaction gr\u00e2ce<\/span>   \u00e0 un logiciel de questionnaire en ligne<\/div>"},"content":{"rendered":"\n<p>Phin\u00e9a Conseil est une PME sp\u00e9cialis\u00e9e dans le conseil en strat\u00e9gie pour la restauration collective. Elle accompagne ses clients dans la connaissance du fonctionnement de leur restaurant et dans l\u2019am\u00e9lioration de sa performance. Nous intervenons aupr\u00e8s de structures priv\u00e9es ou publiques qui exploitent directement un restaurant ou le confient \u00e0 une soci\u00e9t\u00e9 de restauration. Les secteurs concern\u00e9s sont aussi divers que le secteur m\u00e9dico-social, la restauration scolaire ou pour adultes.<\/p>\n\n\n\n<p>Nous avons deux types d\u2019activit\u00e9s&nbsp;:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Si le restaurant est exploit\u00e9 en gestion directe<\/strong>, nous r\u00e9alisons des audits de processus organisationnel, afin de d\u00e9gager des pistes de progr\u00e8s dans la conduite au quotidien de l\u2019activit\u00e9 restauration<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Si le restaurant est conc\u00e9d\u00e9<\/strong>, nous analysons le cahier des charges en place par rapport aux exigences du client et proposons des \u00e9volutions afin de mieux s\u2019adapter aux attentes du convive. Nous accompagnons \u00e9galement nos clients dans l\u2019\u00e9laboration du cahier des charges et le choix du prestataire. Nous avons une pr\u00e9dilection pour les contrats relevant du domaine des march\u00e9s publics.<\/li>\n<\/ul>\n\n\n\n<p>Dans les deux types d\u2019activit\u00e9s, il s\u2019agit toujours de s\u2019assurer que la prestation d\u00e9livr\u00e9e est en ad\u00e9quation avec les besoins des convives et pour un prix ma\u00eetris\u00e9.<\/p>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><em>&gt;&gt; D\u00e9couvrez d\u00e8s maintenant l\u2019expertise de <strong>Phin\u00e9a Conseil<\/strong>, <a href=\"https:\/\/www.phinea-conseil.com\/\" target=\"_blank\" rel=\"noopener\"><strong>cliquez-ici<\/strong><\/a><\/em><\/p>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image is-resized\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"410\" src=\"https:\/\/www.dragnsurvey.com\/blog\/wp-content\/uploads\/2018\/04\/PHINEA-CONSEIL-logo-quadri-HD-1024x410.jpg\" alt=\"\" class=\"wp-image-1798\" style=\"aspect-ratio:2.4976651100733824;width:503px;height:auto\" srcset=\"https:\/\/www.dragnsurvey.com\/blog\/wp-content\/uploads\/2018\/04\/PHINEA-CONSEIL-logo-quadri-HD-1024x410.jpg 1024w, https:\/\/www.dragnsurvey.com\/blog\/wp-content\/uploads\/2018\/04\/PHINEA-CONSEIL-logo-quadri-HD-300x120.jpg 300w, https:\/\/www.dragnsurvey.com\/blog\/wp-content\/uploads\/2018\/04\/PHINEA-CONSEIL-logo-quadri-HD-768x307.jpg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-des-ambitions-orientees-vers-la-satisfaction-client\">Des ambitions orient\u00e9es vers la satisfaction client<\/h2>\n\n\n\n<p>Phin\u00e9a Conseil a pour ambition de cr\u00e9er ou r\u00e9tablir un lien entre les donneurs d\u2019ordre et ceux qui op\u00e8rent les restaurants. L\u2019objectif est qu\u2019ils aillent ensemble dans le m\u00eame sens, toujours dans le respect de la satisfaction du convive. En effet, si la restauration collective peut apparaitre comme une activit\u00e9 simple, elle n\u2019en est pas moins complexe \u00e0 maitriser et n\u00e9cessite de disposer de nombreux savoir-faire. Parmi les savoir-faire indispensables, on notera la connaissance de l\u2019environnement r\u00e9glementaire, les besoins nutritionnels des consommateurs ou encore les m\u00e9thodes de production alimentaire. Cela fait peser sur les op\u00e9rateurs de nombreuses exigences pas toujours connues ou comprises par les donneurs d\u2019ordre. Phin\u00e9a Conseil est un facilitateur entre les deux entit\u00e9s pour aligner leurs objectifs communs.<\/p>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/app.dragnsurvey.com\/fr\/inscription\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"200\" src=\"https:\/\/www.dragnsurvey.com\/blog\/wp-content\/uploads\/2021\/06\/creer-questionnaire-en-ligne-sondage-quiz.png\" alt=\"\" class=\"wp-image-4559\" srcset=\"https:\/\/www.dragnsurvey.com\/blog\/wp-content\/uploads\/2021\/06\/creer-questionnaire-en-ligne-sondage-quiz.png 500w, https:\/\/www.dragnsurvey.com\/blog\/wp-content\/uploads\/2021\/06\/creer-questionnaire-en-ligne-sondage-quiz-300x120.png 300w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/a><\/figure>\n<\/div>\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-la-mesure-de-satisfaction-un-levier-strategique-pour-phinea-conseil\">La mesure de satisfaction : un levier strat\u00e9gique pour Phin\u00e9a Conseil<\/h2>\n\n\n\n<p>Dans l'accompagnement propos\u00e9 par Phin\u00e9a Conseil, la mesure de la satisfaction des convives occupe une place centrale dans la d\u00e9marche d'optimisation de la performance des restaurants collectifs. Au-del\u00e0 de l'analyse des processus organisationnels et de la conformit\u00e9 r\u00e9glementaire, l'\u00e9valuation r\u00e9guli\u00e8re du ressenti des usagers permet d'identifier pr\u00e9cis\u00e9ment les \u00e9carts entre les attentes r\u00e9elles et la prestation d\u00e9livr\u00e9e. Cette approche m\u00e9thodique transforme des impressions subjectives en donn\u00e9es exploitables pour orienter les d\u00e9cisions strat\u00e9giques. Phin\u00e9a Conseil s'appuie sur des enqu\u00eates structur\u00e9es pour objectiver les retours terrain et proposer des plans d'action concrets, garantissant ainsi que les investissements r\u00e9alis\u00e9s par les donneurs d'ordre r\u00e9pondent v\u00e9ritablement aux besoins de leurs convives.<\/p>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-un-questionnaire-en-ligne-pour-evaluer-la-satisfaction\">Un questionnaire en ligne pour \u00e9valuer la satisfaction<\/h2>\n\n\n\n<p>Phin\u00e9a Conseil utilise la solution Drag\u2019n Survey pour \u00e9valuer le degr\u00e9 de satisfaction du convive dans un restaurant. En effet, l\u2019aspect op\u00e9rationnel d\u2019un restaurant doit toujours \u00eatre mis en regard avec les attentes du convive. La mesure de la satisfaction client est un outil de pilotage essentiel en restauration. Elle permet de s\u2019assurer que les choix faits par la direction, notamment sur les produits alimentaires propos\u00e9s, correspondent aux besoins et aux attentes du consommateur final.<\/p>\n\n\n\n<p>Une enqu\u00eate de satisfaction est un outil qui permet d\u2019objectiver un ressenti plus ou moins partag\u00e9 par les convives. Ainsi, les questionnaires r\u00e9alis\u00e9s sont des outils indispensables pour s\u2019assurer que la politique mise en place ne se trompe pas de cible ou d\u2019objectif.<\/p>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image is-resized\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/www.dragnsurvey.com\/download\/telecharger_guide\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"509\" height=\"211\" src=\"https:\/\/www.dragnsurvey.com\/blog\/wp-content\/uploads\/2015\/10\/image-twitter.jpg\" alt=\"\" class=\"wp-image-464\" srcset=\"https:\/\/www.dragnsurvey.com\/blog\/wp-content\/uploads\/2015\/10\/image-twitter.jpg 509w, https:\/\/www.dragnsurvey.com\/blog\/wp-content\/uploads\/2015\/10\/image-twitter-300x124.jpg 300w\" sizes=\"auto, (max-width: 509px) 100vw, 509px\" \/><\/a><\/figure>\n<\/div>\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-la-recherche-d-une-solution-flexible-et-d-une-equipe-disponible\">La recherche d\u2019une solution flexible et d\u2019une \u00e9quipe disponible<\/h2>\n\n\n\n<p>L\u2019assistance technique en fran\u00e7ais \u00e9tait pour nous un incontournable. Phin\u00e9a Conseil est en effet une PME sans expertise particuli\u00e8re dans le domaine de l\u2019informatique et il nous \u00e9tait indispensable de pouvoir recourir \u00e9ventuellement \u00e0 une personne ressource.<\/p>\n\n\n\n<p>Par ailleurs, le fait de pouvoir s\u2019abonner seulement pour un mois nous a incit\u00e9 \u00e0 sauter le pas pour voir si l\u2019outil r\u00e9pondait vraiment \u00e0 nos attentes et si nous \u00e9tions capables de le prendre en main sans difficult\u00e9 particuli\u00e8re.<\/p>\n\n\n\n<p>Nous avons d\u00e9couvert Drag\u2019n Survey en cherchant sur le web un outil simple et fiable d\u2019enqu\u00eate en ligne. De nombreuses offres existent et nous avons fait une comparaison des diff\u00e9rentes solutions existantes en mode SaaS.<\/p>\n\n\n\n<p>L\u2019outil est rapide \u00e0 prendre en main et facile d\u2019utilisation. Par ailleurs, le fait de pouvoir \u00e9diter plusieurs rapports en fonction de sous-crit\u00e8res facilite une analyse en profondeur des r\u00e9sultats. Les rapports sont \u00e9dit\u00e9s facilement, ce qui nous permet de les int\u00e9grer dans nos propres rapports d\u2019audit.<\/p>\n\n\n\n<p>Enfin, la pr\u00e9sentation professionnelle des rapports apporte un plus lorsque nous projetons les r\u00e9sultats chez nos clients.<\/p>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image is-resized\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/www.dragnsurvey.com\/request\/demo\"><img loading=\"lazy\" decoding=\"async\" width=\"902\" height=\"370\" src=\"https:\/\/www.dragnsurvey.com\/blog\/wp-content\/uploads\/2021\/08\/demander-une-demo-long.png\" alt=\"\" class=\"wp-image-5399\" style=\"width:650px\" srcset=\"https:\/\/www.dragnsurvey.com\/blog\/wp-content\/uploads\/2021\/08\/demander-une-demo-long.png 902w, https:\/\/www.dragnsurvey.com\/blog\/wp-content\/uploads\/2021\/08\/demander-une-demo-long-300x123.png 300w, https:\/\/www.dragnsurvey.com\/blog\/wp-content\/uploads\/2021\/08\/demander-une-demo-long-768x315.png 768w\" sizes=\"auto, (max-width: 902px) 100vw, 902px\" \/><\/a><\/figure>\n<\/div>\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>D\u00e9couvrez de nombreux t\u00e9moignages Drag\u2019n Survey :<\/strong><br>D\u00e9couvrez le cas client du cabinet Ege\u00efs, <a rel=\"noreferrer noopener\" href=\"https:\/\/www.dragnsurvey.com\/blog\/egeis-questionnaire\/\" target=\"_blank\">cliquez-ici<\/a><br>D\u00e9couvrez le testimonial du cabinet Res-EuroConseil, <a rel=\"noopener\" href=\"https:\/\/www.dragnsurvey.com\/blog\/res-euroconseil-questionnaire\/\" target=\"_blank\">cliquez-ici<\/a><br>Les questions \u00e0 poser dans un questionnaire de satisfaction, <a rel=\"noreferrer noopener\" href=\"https:\/\/www.dragnsurvey.com\/blog\/14-exemples-de-questions-questionnaire-de-satisfaction-client\/\" target=\"_blank\">cliquez-ici<\/a><br>Drag'n Survey, le levier data du Groupe La D\u00e9p\u00eache du Midi, <a href=\"https:\/\/www.dragnsurvey.com\/blog\/testimonial-groupe-la-depeche-du-midi-dragnsurvey\/\">cliquez-ici<\/a><br>D\u00e9couvrez comment le site Le L\u00e9galiste cr\u00e9e des questionnaires, <a rel=\"noopener\" href=\"https:\/\/www.dragnsurvey.com\/blog\/le-legaliste-questionnaire\/\" target=\"_blank\">cliquez-ici<\/a><br>La Mutuelle de France Unie cr\u00e9e des questionnaires aupr\u00e8s de ses adh\u00e9rents, <a rel=\"noopener\" href=\"https:\/\/www.dragnsurvey.com\/blog\/questionnaire-mutuelle-de-france-unie\/\" target=\"_blank\">cliquez-ici<\/a><\/p>\n\n\n\n<div style=\"height:48px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Phin\u00e9a Conseil est une PME sp\u00e9cialis\u00e9e dans le conseil en strat\u00e9gie pour la restauration collective. Elle accompagne ses clients dans la connaissance du fonctionnement de leur restaurant et dans l\u2019am\u00e9lioration de sa performance. Nous intervenons aupr\u00e8s de structures priv\u00e9es ou publiques qui exploitent directement un restaurant ou le confient \u00e0 une soci\u00e9t\u00e9 de restauration. Les&hellip;&nbsp;<a href=\"https:\/\/www.dragnsurvey.com\/blog\/phinea-questionnaire\/\" rel=\"bookmark\">Lire la suite &raquo;<span class=\"screen-reader-text\"><\/p>\n<div style=\"margin-top:3rem;margin-bottom:1rem;\"><span class=\"firstpart\">Phin\u00e9a Conseil r\u00e9alise ses enqu\u00eates de satisfaction gr\u00e2ce<\/span>   \u00e0 un logiciel de questionnaire en ligne<\/div>\n<p><\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","footnotes":""},"categories":[46],"tags":[59],"class_list":["post-1784","post","type-post","status-publish","format-standard","hentry","category-temoignages","tag-testimonial"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Phin\u00e9a Conseil r\u00e9alise ses enqu\u00eates de satisfaction gr\u00e2ce \u00e0 un logiciel de questionnaire en ligne - Drag&#039;n Survey<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.dragnsurvey.com\/blog\/phinea-questionnaire\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Phin\u00e9a Conseil r\u00e9alise ses enqu\u00eates de satisfaction gr\u00e2ce \u00e0 un logiciel de questionnaire en ligne\" \/>\n<meta property=\"og:description\" content=\"Phin\u00e9a Conseil est une PME sp\u00e9cialis\u00e9e dans le conseil en strat\u00e9gie pour la restauration collective. Elle accompagne ses clients dans la connaissance du fonctionnement de leur restaurant et dans l\u2019am\u00e9lioration de sa performance. Nous intervenons aupr\u00e8s de structures priv\u00e9es ou publiques qui exploitent directement un restaurant ou le confient \u00e0 une soci\u00e9t\u00e9 de restauration. Les&hellip;&nbsp;Lire la suite &raquo;Phin\u00e9a Conseil r\u00e9alise ses enqu\u00eates de satisfaction gr\u00e2ce  \u00e0 un logiciel de questionnaire en ligne\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.dragnsurvey.com\/blog\/phinea-questionnaire\/\" \/>\n<meta property=\"og:site_name\" content=\"Drag&#039;n Survey\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/DragnSurvey\/\" \/>\n<meta property=\"article:published_time\" content=\"2018-03-29T10:51:23+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-20T08:36:22+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.dragnsurvey.com\/blog\/wp-content\/uploads\/2018\/04\/PHINEA-CONSEIL-logo-quadri-HD.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2953\" \/>\n\t<meta property=\"og:image:height\" content=\"1181\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"root\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@DragnSurvey\" \/>\n<meta name=\"twitter:site\" content=\"@DragnSurvey\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"root\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.dragnsurvey.com\\\/blog\\\/phinea-questionnaire\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.dragnsurvey.com\\\/blog\\\/phinea-questionnaire\\\/\"},\"author\":{\"name\":\"root\",\"@id\":\"https:\\\/\\\/www.dragnsurvey.com\\\/blog\\\/#\\\/schema\\\/person\\\/cf51812fe9412da599e4b38df3779eb7\"},\"headline\":\"Phin\u00e9a Conseil r\u00e9alise ses enqu\u00eates de satisfaction gr\u00e2ce \u00e0 un logiciel de questionnaire en ligne\",\"datePublished\":\"2018-03-29T10:51:23+00:00\",\"dateModified\":\"2026-01-20T08:36:22+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.dragnsurvey.com\\\/blog\\\/phinea-questionnaire\\\/\"},\"wordCount\":972,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/www.dragnsurvey.com\\\/blog\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.dragnsurvey.com\\\/blog\\\/phinea-questionnaire\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.dragnsurvey.com\\\/blog\\\/wp-content\\\/uploads\\\/2018\\\/04\\\/PHINEA-CONSEIL-logo-quadri-HD-1024x410.jpg\",\"keywords\":[\"Testimonial\"],\"articleSection\":[\"T\u00e9moignages\"],\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.dragnsurvey.com\\\/blog\\\/phinea-questionnaire\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.dragnsurvey.com\\\/blog\\\/phinea-questionnaire\\\/\",\"url\":\"https:\\\/\\\/www.dragnsurvey.com\\\/blog\\\/phinea-questionnaire\\\/\",\"name\":\"Phin\u00e9a Conseil r\u00e9alise ses enqu\u00eates de satisfaction gr\u00e2ce \u00e0 un logiciel de questionnaire en ligne - Drag&#039;n Survey\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.dragnsurvey.com\\\/blog\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.dragnsurvey.com\\\/blog\\\/phinea-questionnaire\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.dragnsurvey.com\\\/blog\\\/phinea-questionnaire\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.dragnsurvey.com\\\/blog\\\/wp-content\\\/uploads\\\/2018\\\/04\\\/PHINEA-CONSEIL-logo-quadri-HD-1024x410.jpg\",\"datePublished\":\"2018-03-29T10:51:23+00:00\",\"dateModified\":\"2026-01-20T08:36:22+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.dragnsurvey.com\\\/blog\\\/phinea-questionnaire\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.dragnsurvey.com\\\/blog\\\/phinea-questionnaire\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/www.dragnsurvey.com\\\/blog\\\/phinea-questionnaire\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.dragnsurvey.com\\\/blog\\\/wp-content\\\/uploads\\\/2018\\\/04\\\/PHINEA-CONSEIL-logo-quadri-HD.jpg\",\"contentUrl\":\"https:\\\/\\\/www.dragnsurvey.com\\\/blog\\\/wp-content\\\/uploads\\\/2018\\\/04\\\/PHINEA-CONSEIL-logo-quadri-HD.jpg\",\"width\":2953,\"height\":1181},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.dragnsurvey.com\\\/blog\\\/phinea-questionnaire\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\\\/\\\/www.dragnsurvey.com\\\/blog\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Phin\u00e9a Conseil r\u00e9alise ses enqu\u00eates de satisfaction gr\u00e2ce \u00e0 un logiciel de questionnaire en ligne\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.dragnsurvey.com\\\/blog\\\/#website\",\"url\":\"https:\\\/\\\/www.dragnsurvey.com\\\/blog\\\/\",\"name\":\"Drag'n Survey\",\"description\":\"Le blog\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.dragnsurvey.com\\\/blog\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.dragnsurvey.com\\\/blog\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.dragnsurvey.com\\\/blog\\\/#organization\",\"name\":\"Drag'n Survey\",\"url\":\"https:\\\/\\\/www.dragnsurvey.com\\\/blog\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/www.dragnsurvey.com\\\/blog\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.dragnsurvey.com\\\/blog\\\/wp-content\\\/uploads\\\/2025\\\/12\\\/logo-carre-3.jpg\",\"contentUrl\":\"https:\\\/\\\/www.dragnsurvey.com\\\/blog\\\/wp-content\\\/uploads\\\/2025\\\/12\\\/logo-carre-3.jpg\",\"width\":282,\"height\":229,\"caption\":\"Drag'n Survey\"},\"image\":{\"@id\":\"https:\\\/\\\/www.dragnsurvey.com\\\/blog\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/DragnSurvey\\\/\",\"https:\\\/\\\/x.com\\\/DragnSurvey\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.dragnsurvey.com\\\/blog\\\/#\\\/schema\\\/person\\\/cf51812fe9412da599e4b38df3779eb7\",\"name\":\"root\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/664d1c22e98294df0551213b1edc00163ec4edf91397c9c51fbd4acde513b85e?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/664d1c22e98294df0551213b1edc00163ec4edf91397c9c51fbd4acde513b85e?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/664d1c22e98294df0551213b1edc00163ec4edf91397c9c51fbd4acde513b85e?s=96&d=mm&r=g\",\"caption\":\"root\"},\"url\":\"https:\\\/\\\/www.dragnsurvey.com\\\/blog\\\/author\\\/root\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Phin\u00e9a Conseil r\u00e9alise ses enqu\u00eates de satisfaction gr\u00e2ce \u00e0 un logiciel de questionnaire en ligne - Drag&#039;n Survey","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.dragnsurvey.com\/blog\/phinea-questionnaire\/","og_locale":"fr_FR","og_type":"article","og_title":"Phin\u00e9a Conseil r\u00e9alise ses enqu\u00eates de satisfaction gr\u00e2ce \u00e0 un logiciel de questionnaire en ligne","og_description":"Phin\u00e9a Conseil est une PME sp\u00e9cialis\u00e9e dans le conseil en strat\u00e9gie pour la restauration collective. Elle accompagne ses clients dans la connaissance du fonctionnement de leur restaurant et dans l\u2019am\u00e9lioration de sa performance. Nous intervenons aupr\u00e8s de structures priv\u00e9es ou publiques qui exploitent directement un restaurant ou le confient \u00e0 une soci\u00e9t\u00e9 de restauration. Les&hellip;&nbsp;Lire la suite &raquo;Phin\u00e9a Conseil r\u00e9alise ses enqu\u00eates de satisfaction gr\u00e2ce  \u00e0 un logiciel de questionnaire en ligne","og_url":"https:\/\/www.dragnsurvey.com\/blog\/phinea-questionnaire\/","og_site_name":"Drag&#039;n Survey","article_publisher":"https:\/\/www.facebook.com\/DragnSurvey\/","article_published_time":"2018-03-29T10:51:23+00:00","article_modified_time":"2026-01-20T08:36:22+00:00","og_image":[{"width":2953,"height":1181,"url":"https:\/\/www.dragnsurvey.com\/blog\/wp-content\/uploads\/2018\/04\/PHINEA-CONSEIL-logo-quadri-HD.jpg","type":"image\/jpeg"}],"author":"root","twitter_card":"summary_large_image","twitter_creator":"@DragnSurvey","twitter_site":"@DragnSurvey","twitter_misc":{"\u00c9crit par":"root","Dur\u00e9e de lecture estim\u00e9e":"6 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.dragnsurvey.com\/blog\/phinea-questionnaire\/#article","isPartOf":{"@id":"https:\/\/www.dragnsurvey.com\/blog\/phinea-questionnaire\/"},"author":{"name":"root","@id":"https:\/\/www.dragnsurvey.com\/blog\/#\/schema\/person\/cf51812fe9412da599e4b38df3779eb7"},"headline":"Phin\u00e9a Conseil r\u00e9alise ses enqu\u00eates de satisfaction gr\u00e2ce \u00e0 un logiciel de questionnaire en ligne","datePublished":"2018-03-29T10:51:23+00:00","dateModified":"2026-01-20T08:36:22+00:00","mainEntityOfPage":{"@id":"https:\/\/www.dragnsurvey.com\/blog\/phinea-questionnaire\/"},"wordCount":972,"commentCount":0,"publisher":{"@id":"https:\/\/www.dragnsurvey.com\/blog\/#organization"},"image":{"@id":"https:\/\/www.dragnsurvey.com\/blog\/phinea-questionnaire\/#primaryimage"},"thumbnailUrl":"https:\/\/www.dragnsurvey.com\/blog\/wp-content\/uploads\/2018\/04\/PHINEA-CONSEIL-logo-quadri-HD-1024x410.jpg","keywords":["Testimonial"],"articleSection":["T\u00e9moignages"],"inLanguage":"fr-FR","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.dragnsurvey.com\/blog\/phinea-questionnaire\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.dragnsurvey.com\/blog\/phinea-questionnaire\/","url":"https:\/\/www.dragnsurvey.com\/blog\/phinea-questionnaire\/","name":"Phin\u00e9a Conseil r\u00e9alise ses enqu\u00eates de satisfaction gr\u00e2ce \u00e0 un logiciel de questionnaire en ligne - Drag&#039;n Survey","isPartOf":{"@id":"https:\/\/www.dragnsurvey.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.dragnsurvey.com\/blog\/phinea-questionnaire\/#primaryimage"},"image":{"@id":"https:\/\/www.dragnsurvey.com\/blog\/phinea-questionnaire\/#primaryimage"},"thumbnailUrl":"https:\/\/www.dragnsurvey.com\/blog\/wp-content\/uploads\/2018\/04\/PHINEA-CONSEIL-logo-quadri-HD-1024x410.jpg","datePublished":"2018-03-29T10:51:23+00:00","dateModified":"2026-01-20T08:36:22+00:00","breadcrumb":{"@id":"https:\/\/www.dragnsurvey.com\/blog\/phinea-questionnaire\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.dragnsurvey.com\/blog\/phinea-questionnaire\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.dragnsurvey.com\/blog\/phinea-questionnaire\/#primaryimage","url":"https:\/\/www.dragnsurvey.com\/blog\/wp-content\/uploads\/2018\/04\/PHINEA-CONSEIL-logo-quadri-HD.jpg","contentUrl":"https:\/\/www.dragnsurvey.com\/blog\/wp-content\/uploads\/2018\/04\/PHINEA-CONSEIL-logo-quadri-HD.jpg","width":2953,"height":1181},{"@type":"BreadcrumbList","@id":"https:\/\/www.dragnsurvey.com\/blog\/phinea-questionnaire\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/www.dragnsurvey.com\/blog\/"},{"@type":"ListItem","position":2,"name":"Phin\u00e9a Conseil r\u00e9alise ses enqu\u00eates de satisfaction gr\u00e2ce \u00e0 un logiciel de questionnaire en ligne"}]},{"@type":"WebSite","@id":"https:\/\/www.dragnsurvey.com\/blog\/#website","url":"https:\/\/www.dragnsurvey.com\/blog\/","name":"Drag'n Survey","description":"Le blog","publisher":{"@id":"https:\/\/www.dragnsurvey.com\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.dragnsurvey.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/www.dragnsurvey.com\/blog\/#organization","name":"Drag'n Survey","url":"https:\/\/www.dragnsurvey.com\/blog\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.dragnsurvey.com\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/www.dragnsurvey.com\/blog\/wp-content\/uploads\/2025\/12\/logo-carre-3.jpg","contentUrl":"https:\/\/www.dragnsurvey.com\/blog\/wp-content\/uploads\/2025\/12\/logo-carre-3.jpg","width":282,"height":229,"caption":"Drag'n Survey"},"image":{"@id":"https:\/\/www.dragnsurvey.com\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/DragnSurvey\/","https:\/\/x.com\/DragnSurvey"]},{"@type":"Person","@id":"https:\/\/www.dragnsurvey.com\/blog\/#\/schema\/person\/cf51812fe9412da599e4b38df3779eb7","name":"root","image":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/secure.gravatar.com\/avatar\/664d1c22e98294df0551213b1edc00163ec4edf91397c9c51fbd4acde513b85e?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/664d1c22e98294df0551213b1edc00163ec4edf91397c9c51fbd4acde513b85e?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/664d1c22e98294df0551213b1edc00163ec4edf91397c9c51fbd4acde513b85e?s=96&d=mm&r=g","caption":"root"},"url":"https:\/\/www.dragnsurvey.com\/blog\/author\/root\/"}]}},"_links":{"self":[{"href":"https:\/\/www.dragnsurvey.com\/blog\/wp-json\/wp\/v2\/posts\/1784","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.dragnsurvey.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.dragnsurvey.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.dragnsurvey.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.dragnsurvey.com\/blog\/wp-json\/wp\/v2\/comments?post=1784"}],"version-history":[{"count":19,"href":"https:\/\/www.dragnsurvey.com\/blog\/wp-json\/wp\/v2\/posts\/1784\/revisions"}],"predecessor-version":[{"id":12657,"href":"https:\/\/www.dragnsurvey.com\/blog\/wp-json\/wp\/v2\/posts\/1784\/revisions\/12657"}],"wp:attachment":[{"href":"https:\/\/www.dragnsurvey.com\/blog\/wp-json\/wp\/v2\/media?parent=1784"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.dragnsurvey.com\/blog\/wp-json\/wp\/v2\/categories?post=1784"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.dragnsurvey.com\/blog\/wp-json\/wp\/v2\/tags?post=1784"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}