{"version":"1.0","provider_name":"Drag&#039;n Survey","provider_url":"https:\/\/www.dragnsurvey.com\/blog","author_name":"root","author_url":"https:\/\/www.dragnsurvey.com\/blog\/author\/root\/","title":"Comment calculer et r\u00e9duire efficacement votre taux d'attrition client","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"2tGLa2yNve\"><a href=\"https:\/\/www.dragnsurvey.com\/blog\/taux-attrition-client\/\"><div style=\"margin-top:3rem;margin-bottom:1rem;\"><span class=\"firstpart\">Comment calculer et r\u00e9duire efficacement<\/span>   votre taux d&rsquo;attrition client<\/div><\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.dragnsurvey.com\/blog\/taux-attrition-client\/embed\/#?secret=2tGLa2yNve\" width=\"600\" height=\"338\" title=\"\u00ab\u00a0&lt;div style=&quot;margin-top:3rem;margin-bottom:1rem;&quot;&gt;&lt;span class=&quot;firstpart&quot;&gt;Comment calculer et r\u00e9duire efficacement&lt;\/span&gt;   votre taux d&rsquo;attrition client&lt;\/div&gt;\u00a0\u00bb &#8212; Drag&#039;n Survey\" data-secret=\"2tGLa2yNve\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/www.dragnsurvey.com\/blog\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","description":"Le taux d'attrition client est un indicateur cl\u00e9 de la sant\u00e9 et de la performance d'une entreprise. Il mesure le pourcentage de clients perdus sur une p\u00e9riode donn\u00e9e. Selon une \u00e9tude men\u00e9e par le cabinet McKinsey, acqu\u00e9rir un nouveau client co\u00fbte en moyenne 5 fois plus cher que fid\u00e9liser un client existant. Il est donc&hellip;&nbsp;Lire la suite &raquo;","thumbnail_url":"https:\/\/www.dragnsurvey.com\/blog\/wp-content\/uploads\/2024\/01\/croissance-pourcentage.jpg","thumbnail_width":650,"thumbnail_height":433}